PROGRAM KONGRES KONSIL PERAWAT INTERNASIONAL (ICN) KE-24

Kongres ICN ke -24 di Afrika Selatan telah dimulai sejak 27 Juni 2009 dan akan selesai pada tanggal 4 Juli 2009. Dengan mengangkat tema :Leading Change : Building Healtier Nasions atau kurang lebih kalau diterjemahkan Terdepan dalam perubahan : Membangun Bangsa – bangsa yang sehat . banyak hal – hal yang menarik dalam program kongres ini diantaranya :
- MDGs (Millennium Development Goals)
- Kekerasan dan gender
- Perubahan iklim dan konsekuensinya
- Pensiun perawat dan perencanaan pensiun
- Kesehatan mental lansia
- Pembelajaran klinik dan simulasi
- Stress post traumatic dan pencegahannya
- Peran baru perawat (spesialis, entrepreneurial)
- Penyakit genetik dan implikasi terhadap perawat
- Hipertensi dan efektifitas pengobatan
- Peran perawat di primary health care
- Diabetes (strategi pencegahan)
- Pengembangan kapasitas fakultas (menyediakan perawat klinik yang mahir)
- Kontrol infeksi (strategi dan keamanan bagi pekerja kesehatan)
- Telenursing
- Penulisan jurnal
- Kompetensi perawat bencana
- HIV dan AIDS
- TBC
- Patient safety

Kalau dilihat dari temanya sangat update dan menunjukan proaktif perawat terhadap kesehatan dunia dan kita juga patut berbangga karena dari Indonesia juga ada yang menjadi pembicara yaitu ketua PPNI ibu Prof Achir Yani DNSc membahas tentang stress post traumatic. Tentunya isu dan program perawat internasional diatas bukan hanya sebatas kita ketahui tetapi perlu diimplementasikan segera dalam bentuk nyata di lapangan sehingga akan dirasakan manfaatnya.

Untuk lebih jelas dapat kita lihat lebih rinci program dari kongres ICN dibawah ini :

SELASA, 30 JUNI 2009
P1 l (1 ICNEC)
Keynote Address: Leading Change:
Building Healthier Nations
Speaker: His Excellency Festus G. Mogae
(Botswana)
Room: Hall 5 & 6
Time: 09:00-09:50
Languages: English, Spanish and French
Nurses and nursing are constantly faced with the
challenge of change and therefore innovative,
proactive and dynamic leadership is required to
enable them to contribute to the health and well
being of patients and citizens. Complex work
situations, rapidly shifting health priorities and
powerful external socio-economic factors require
nurses to apply creative and effective problemsolving
skills and sophisticated interpersonal skills
on a daily basis.
Nurses at all levels of the health system are
required to provide leadership, whether in their
personal or professional life. This includes working
with patients, families and communities, as part
of uni- and multi-professional teams, as members
of their own families and as respected members
of society.
Learning objectives:
1. Understand the range of issues that constitute
leadership.
2. Understand the scope and impact of leadership
on health and wellbeing and services redesign.
3. Identify areas where nursing needs to increase
its focus or influence.

M1l (1.5 ICNECs)
Health Professionals Leading
Health Care
Speakers: Alexandre Bischoff (Switzerland);
Janet Davies (UK); Jennifer Dohrn (USA)
Room: Hall 5 & 6
Time: 10:00-11:20
Languages: English, Spanish and French
Worldwide nurses are challenged by complex health
care environments characterised by health care
reform, privatisation, globalisation, human resource
shortages and new technologies that impact on
access to health care, patient safety and quality of
care. Despite these challenges nurses have
demonstrated commitment to improving access and
coverage through primary health care and other
models. Nurses continue to implement innovative
programmes for delivering care by working singly
or in partnership with other professionals and other
sectors. The session will address nurse-led best
practices, innovations and programmes in nursing
including service delivery, education, research
and management. Such best practices will include
nurses working in collaboration with other
health professionals.
Learning objectives:
1. Discuss key challenges impacting on health
care delivery.
2. Highlight best practices of nurse-led initiatives
in health care.

M2l (1.5 ICNECs)
How does Health Relate to the
Millennium Development Goals?
Speakers: Gary Cohen (BD); Sheila Tlou
(Botswana)
Room: Hall 1A
Time: 10:00-11:20
Language: English
In 2000, 189 countries signed the Millennium
Declaration, committing to tackle poverty and injustice,
reduce illiteracy and improve the health of the world’s
poorest people within 15 years. These commitments
underpin the Millennium Development Goals (MDGs).
Whilst only three of the Millennium Development
Goals (MDGs) relate directly to health (to reduce child
mortality, improve maternal health, and combat HIV
and AIDS, malaria and other diseases) health is central
to achieving all eight goals, especially those relating to
eradicating extreme poverty and hunger and
promoting gender equality. Building up and
strengthening health systems is vital if more progress
is to be made towards achieving the MDGs.
Learning objectives:
1. Examine the relationship between health and
the MDGs.
2. Better understand how nurses and nursing can
impact the achievement of the MDGs.

M3l (1.5 ICNECs)
Gender Equity, Violence and Society
Speakers: Paula Donovan (AIDS-Free World);
Nthabiseng Lebaka (Lesotho)
Room: Hall 2C
Time: 10:00-11:20
Language: English
According to the UN, at least one in three women
will be beaten, coerced into sex or otherwise abused
in her lifetime.Women between the ages of 15 and
44 are at greater risk from rape and domestic
violence than from cancer, traffic accidents, war and
malaria, indicating a “global pandemic” of abuse of
women. Violence against women has been reported
in all conflict zones and half of all women murdered
are killed by their current or former partner. Health
care workers, the vast majority female, are at
particular risk of workplace violence, with one author
estimating that health-care workers face 16 times
the risk of violence from patients/clients that other
service-sector workers face.
Learning objectives:
1. Better understand the extent, impact and
responses to gender violence.
2. Critically reflect on action & policy to address
gender inequity and violence.
3. Learn effective strategies for reducing workplace
violence in the health sector.

M4l (1.5 ICNECs)
Climate Change
Speakers: Anna Gilmore (USA); Ellen M.
Sanders (USA); Chipfakacha Vitalis (SADC -
Southern African Development Community)
Room: Hall 5 & 6
Time: 11:30-12:50
Languages: English, Spanish and French
Climate changes are taking place in almost every
part of the world. Industrialised as well as
developing countries are experiencing significant
changes in seasons, shifting rainfall patterns,
climbing temperatures and rising sea levels. Global
warming is causing glaciers to melt, increasing the
risk of floods, while other countries are experiencing
the worst droughts in their history. Current climate
changes pose a serious threat to public health as
they affect the fundamental determinants of health
- food, air and water. The rise in temperatures will
accelerate the proliferation of vector born diseases
such as malaria and dengue while ozone air
pollution will increase the prevalence of bronchial
asthma and respiratory infections.
Learning objectives:
1. Have an overview of climate change and its
consequences.
2. Take stock of its adverse effects on health in
general and nursing in particular.
3. Engage in concrete actions to mitigate any
negative impacts.

M5l (1.5 ICNECs)
Nurses’ Pensions
Speakers: Ahmad Ramziah (Malaysia);
Sebenzile Thwala (Swaziland); Vibeke Westh
(Denmark)
Room: Hall 1A
Time: 11:30-12:50
Language: English
Retirement planning is important for all nurses
today. Having a plan in place will help to ensure a
more fulfilling and secure retirement. Pensions are
an important aspect of retirement planning and a
key source of income for nurses after they retire.
However, insufficient pension income and
inequitable policies are key concerns for many
nurses. In some countries, state or private pension
plans do not exist.
Learning objectives:
1. Learn about nurse pensions and current key
issues.
2. Explore best practices in pension schemes.
3. Understand the key aspects of retirement
planning.

M6l (1.5 ICNECs)
Mental Health of the Older Person
Speakers: Alice Asare Darkoa (Ghana); Silvina
Malvarez (WHO); Lauren Marangell (USA)
Room: Hall 2C
Time: 11:30-12:50
Language: English
The world’s population is ageing. With the
exception of 18 countries, this process is taking
place in every country and region across the globe.
Asia and Europe are the two regions where a
significant number of countries face severe
population ageing – within twenty years many
countries will face a situation where the largest
population cohort will be those over 65 and
average age will be approaching 50. Mental health
issues are extremely important, as mental disorders,
notably dementia and depression, are common in
old age. Mental ill health can profoundly affect the
quality of people's old age and has a significant
impact upon the use of health and social services.
Learning objectives:
1. Understand global ageing patterns.
2. Consider the link between ageing and
mental health.
3. Discuss strategies to improve mental
health services for older persons.

M7l (1.5 ICNECs)
Clinical Learning Environments
and Simulation
Speakers: Kathy George (UK); Elizabeth
Watt (Australia); Thomas Wong (Hong Kong)
Room: Hall 5 & 6
Time: 14:30-15:50
Languages: English, Spanish and French
Many countries are experiencing a nursing shortage
and as a result have increased the numbers of
students in education. This increase in numbers has
however in a number of countries resulted in
unacceptably high dropout rates. Clinical practice
settings are often overloaded, supervised practice
limited and consequently the questions of how
supportive clinical learning environments can be
created and augmented by simulation is being
raised. This session should explore this important
area.
Learning objectives:
1. Identify the factors associated with a
positive clinical learning environment and
successful simulation.
2. Describe the role that educators, the regulator,
the employer and the student/practitioner should
play in developing a positive learning environment.
3. Provide examples of the impact that positive
clinical learning environments and the use of
simulation can have on clinical competence.

M8l (1.5 ICNECs)
Post-traumatic Stress: Causes,
Prevention and Treatment
Speakers: Yani S. Achir Hamid (Indonesia);
Esther Mokhuane (South Africa); Branka
Rimac (Croatia)
Room: Hall 1A
Time: 14:30-15:50
Language: English
Disasters, natural or human made, are occurring
worldwide and causing widespread destruction and
distress. Violence in society is increasing. Nurses are
at the forefront caring for those affected, often long
after the disaster occurs. Disaster victims as well as
health care providers often suffer from post-traumatic
stress. This condition affects their physical as well as
mental health. It affects their performance and, in
the case of nurses, may affect the quality of care
they can provide to disaster victims.
Learning objectives:
1. Understand post-traumatic stress syndrome and
the link to traumatic life events.
2. Learn strategies to prevent and treat PTSS.

M9l (1.5 ICNECs)
Nursing Workforce: New Roles
Speakers: Christine Duffield (Australia); Ellen
M. Sanders (USA); Sheila Tlou (Botswana)
Room: Hall 4B
Time: 14:30-15:50
Language: English
Internationally, nurses are evolving their roles and
reconfiguring their practice to meet the complex
challenges facing health systems and the changing
health and social needs of individuals, families,
groups, populations and communities. The nursing
profession must continue to recognize and seize
opportunities to create new and expanded roles for
nurses within the health care industry.
Learning objectives:
1. Understand the main forces influencing
transformations in nursing practice/roles.
2. Learn about specialist, advanced and
entrepreneurial practice roles in nursing.
3. Explore some of the nursing roles that are
emerging or have already been implemented
internationally.

M10l (1.5 ICNECs)
Genetics; Implications for Nurse
and Society
Speakers: Merlyn Glass (South Africa);
Carole Kenner (USA); Maggie Kirk (UK)
Room: Hall 2C
Time: 14:30-15:50
Language: English
Genetics and its application in clinical practice have
direct impact on nursing. Advances in genetics
screening have made it possible to identify individuals at
risk of certain genetic diseases.This has enhanced
prevention, diagnosis and treatment of genetic diseases.
However, genetic advances also raise ethical, legal and

social issues related to confidentiality of genetic data
and potential discrimination based on genetic grounds.
The risks and benefits of disease prevention, early
detection and treatment must be weighed by the
individual from an informed base. Nurses should provide
leadership in simplifying the complex issues in genetics
and in clarifying the implications to the public and policy
makers.At the same time nurses are challenged to
understand the ethical, legal, and social issues raised by
the application of genetics in health care.The session
will highlight current issues in genetics and implications
for nursing and health care.
Learning objectives:
1. Discuss the contribution of genetics to disease
prevention, early diagnosis and treatment.
2. Identify key nursing roles in genetic nursing.
3. Discuss ethical, legal and social implications
in genetics.
M11l (1.5 ICNECs)
Hypertension: A Worldwide Call to Action
Speakers: Martha N. Hill (USA); Vicki
Pinkney Atkinson (South Africa); Krisela
Steyn (South Africa)
Room: Hall 5 & 6
Time: 16:00-17:20
Languages: English, Spanish and French
Hypertension is a global health problem. Despite the
availability of effective treatment, many people go
untreated due to many different factors. Nurses are
frequently at the forefront of caring for patient and
their families, participating in screening, diagnosing,
treating, and controlling hypertension. Successful
treatment often requires life style changes. Partnering
with patients and families can promote adherence to
treatment for hypertension and result in better
outcomes. Nurses can also influence policy makers to
understand and address this escalating problem.
Learning objectives:
1. Identify the trends in prevalence of hypertension
across the world.
2. Discuss the barriers to more effective blood
pressure control.
3. Propose actions for health care professionals to
address barriers to effective treatment.

M12l (1.5 ICNECs)
Primary Health Care: the Next 30 Years
Speakers: Marion Guy (New Zealand); Sally
Kendall (UK); Wim Van Lerberghe (WHO)
Room: Hall 1A
Time: 16:00-17:20
Language: English
Primary Health Care (PHC) as an approach to
achieving ‘Health for All’ was adopted in 1978.
During the last years there have been a number of
global and economic trends that undermined
support for PHC delivery. After some absence from
the global health agenda, there is a renewed
interest in PHC and it has made a comeback. But
what are the projections and trends that will
facilitate or hamper PHC in the future? Will PHC
survive the next 30 years? What will it look like?
What will nursing role be? The session will scan the
future of primary health care and nursing role in the
next 30 years.
Learning objectives:
1. Discuss the concept of primary health care.
2. Identify some barriers for PHC implementation.
3. Discuss the future of PHC and the nursing role.

ICN NETWORK MEETING
N1 l (2 ICNECs)
Student Nurse Network: ‘Students
informing the Policy Debate’
Moderators: Allison Webel and Jennifer
Davis (Network Chairs); ICN staff
Room: Hall 3C
Time: 10:00-11:50
Language: English
The title of this network session has been chosen
to reflect the network’s ambitions for the short and
medium term. In addition to focusing on how
students can inform the policy debate it is the
intention of the Student Nurse Network to identify
the leadership group for the coming two years. The
launching of this network at the ICN Conference
in Yokohama in 2007 recognized the important
role students play, while undertaking educational
programmes and as future members of the
nursing profession.
Learning objectives:
1. Understand key issues related to the role and
contribution of student nurses to policy.
2. Share experiences of student nurses learning in
different settings in different countries.
3. Identify how students can engage in the
networks activities.

WORKSHOP
W1l (2 ICNECs)
Workplace Violence Prevention
Moderators: Carmen Anazor (Mauritius);
Sebenzile Thwala (Swaziland)
Room: 22ABC
Time: 13:30-15:20
Language: English
Workplace violence, be it physical or psychological,
is a global problem and has dramatically gained
momentum in recent years affecting industrialized
as well as developing countries. Health workers in
general and nurses in particular are at higher risk
compared to workers in other sectors. This is
seriously affecting the quality of care delivered in
many health institutions and impacts negatively on
staff morale thus contributing to attrition, turnover
and migration.
Learning objectives:
1. Create an awareness of the seriousness of the
problem and its negative impacts.
2. Identify priority issues.
3. Discuss effective workplace violence reduction
strategies.

RABU, 1 JULI 2009
P2 l (1 ICNEC)
Health and Human Rights
Speaker: Miriam K. Were (Kenya)
Room: Hall 5 & 6
Time: 09:00-09:50
Languages: English, Spanish and French
Promoting and protecting health and respecting,
protecting and fulfilling human rights are
inextricably linked. Human rights violations can
have serious health consequences (e.g. harmful
traditional practices, torture and degrading
treatment, violence against women and children).
Health policies and programmes can promote or
violate human rights in their design or
implementation and vulnerability to ill-health can
be reduced by taking steps to respect, protect and
fulfil human rights. Internationally respected
human right defender and health activist Dr Miriam
Were will explore why “the enjoyment of the
highest attainable standard of health is one of the
fundamental rights of every human being...”
Learning objectives:
1. Build/strengthen capacity to integrate a human
rights-based approach in nursing practice.
2. Better understand how to support governments
to integrate a human rights-based approach in
health development.
MAIN SESSIONS
M13l (1.5 ICNECs)
Values and Nurse Management
Speakers: Fatima Al Rifai (UAE); Christophe
Debout (France); Elizabeth Iro (Cook Islands)
Room: Hall 5 & 6
Time: 10:00-11:20
Languages: English, Spanish and French
A number of factors are being suggested as
impacting on the motivation of staff and the quality
of services they can provide. There is some evidence
that the culture and approach of nurse management
can impact on the core values of care and the
motivation and behaviour of staff. This session
provides an opportunity to explore these issues,
identify the evidence and highlight exemplars of
where good nurse management, even when
workload is high, can make an impact of the core
values amongst the care team and the services
they offer.
Learning objectives:
1. Identify the values that nurse managers need
to support their staff and facilitate quality
care delivery.
2. Consider the evidence underpinning a values
based approach to management.
3. Highlight ways that a values based model of
management can be implemented.
M14l (1 ICNEC)
ICN Programme
Speaker: David Benton (ICN)
Room: Hall 1A
Time: 10:00-10:50
Languages: English, Spanish and French
ICN has a wide range of activities relating to the
three key pillars of Professional Development,
Regulation and Socio-economic welfare. Whilst
some of these activities apply widely across all
member associations others are targeted towards
the specific needs and challenges being faced in the
member country. ICN works in partnership, not only
with its member associations and affiliates but also
a wide range of intergovernmental organisations,
sponsors and industry partners. This session
provides an opportunity to highlight the diverse and
wide-ranging activities of the organisation and the
impact they are having at local, country and
international levels.
Learning objectives:
1. Raise awareness of ICN programmes and
their impact.
2. Discuss the value of partnerships.
3. Highlight facts that contribute to successful
ICN programme activity.
M15l (1.5 ICNECs)
Diabetes
Speakers: David Gold (Switzerland); Jill Hill
(UK); Lauren Marangell (USA)
Room: Hall 4C
Time: 10:00-11:20
Language: English
Diabetes is a growing global public health problem
largely associated with unhealthy diet and lack of
physical activity. Yet, the most common type of
diabetes (Type 2) which accounts for 90-95% of all
diabetes is preventable. If current trends continue,
the number of people with diabetes will double by
2030. Much of this increase in diabetes will occur
in developing countries, due to population growth,
ageing, unhealthy diet, sedentary lifestyles and
obesity. Diabetes has serious side-effects including
kidney failure, amputations, blindness,
cardiovascular disease, and other causes of death
and disability. There is growing evidence on the link
between diabetes and mental health problems
including depression. The disease impacts the
individual, the family and the community. Nurses
have a unique opportunity to formulate and
implement an effective strategy to prevent diabetes
and reduce the burden of diseases and deaths
worldwide. The session will address current status
of diabetes epidemic, its link to other conditions
and prevention strategies.
Learning objectives:
1. Describe current status of diabetes as a global
public health problem.
2. Consider the link between diabetes and
associated disorders.
3. Discuss strategies to prevent diabetes.
M16l (1.5 ICNECs)
Faculty Capacity Development
Speakers: Toshiko Ibe (Japan); Julita Sansoni
(Italy); Anne Sliney (William J. Clinton
Foundation)
Room: Hall 4B
Time: 10:00-11:20
Language: English
The limiting factor in many countries in terms of
rapid scale-up is the shortage of motivated and
skilled educationalists. In many countries, often as a
result of the need to increase the level of
educational preparation of nurses, educators have
found themselves pressurised to keep one step
ahead. So those teaching diploma programmes are
pursing degrees and those teaching for graduate
preparation find themselves often simultaneously
studying for higher degree qualifications. This
session should explore how faculty capacity
development is being addressed in a range of
countries and settings.
Learning objectives:
1. Identify the factors associated with motivated
and competent faculty.
2. Describe different approaches to faculty scale-up.
3. Identify creative career paths that enable expert
clinicians to contribute to educational capacity
scale-up.
M17l (1.5 ICNECs)
South Africa’s Health System
Speakers: Ephraim Mafalo (South Africa);
Nonhlanhla Makhanya (South Africa);
Representative of the Ministry of Health
Room: Hall 5 & 6
Time: 11:30-12:50
Languages: English, Spanish and French
Each nation analyzes the health needs of its
population and creates the most effective health
system possible to meet those needs. The methods
of work, finance system and the skill mix of its
health sector labour force will be determined by the
national realities and context. Reviewing the
underlying principles and challenges that frame
national health systems is a useful and thoughtprovoking
exercise that contributes to the search for
excellence in providing health services.
Learning objectives:
1. Identify the health system goals in South Africa.
2. Understand the structure, method of work and
skill mix of the South African health system.
3. Determine the role of nurses and nursing in the
South African health sector.
M18l (1.5 ICNECs)
HIV/AIDS
Speakers: Bill Holzemer (USA); Alice Njoroge
(Kenya); Leanna Uys (South Africa)
Room: Hall 5 & 6
Time: 14:30-15:50
Languages: English, Spanish and French
HIV/AIDS remains a global public health threat with
an estimated 33.2 million people living with HIV.
Globally, only about 20% population at risk of HIV
have access to basic HIV prevention services, and
ARV coverage remains low – 31% of people who
needed HIV treatment had access by end-2007.
Stigma has complicated access to prevention, care
and treatment. The high rate – up to 80% – of coinfections
with HIV and TB has complicated the care,
treatment and infection control approaches and
highlighted the importance of collaborative HIV/TB
strategies. There is a growing concern about the rate
of HIV infections in the health workforce and its
impact on risk perception and risk reduction,
retention, burnout and staff morale.
Learning objectives:
1. Describe current status of HIV/AIDS.
2. Discuss HIV prevention strategies.
3. Discuss HIV/TB co-infections and strategies
for care.
M19l (1.5 ICNECs)
Industrial Action: Last Resort?
Speakers: Peter Carter (UK); Alice Asare
Darkoa (Ghana); Janet Davies (UK); Pierre
Théraulaz (Switzerland)
Room: Hall 5 & 6
Time: 16:00-17:20
Languages: English, Spanish and French
Although faced with a global shortage of nurses,
health systems often provide less than satisfactory
pay and working conditions so as to recruit and
retain nurses in active practice. In a significant
number of countries, professional nurses' unions
have taken industrial action to improve their
members’ worklife and living conditions. What has
led to this impasse in negotiations? What strategies
have been put in place to protect patients’
wellbeing? What impact has industrial action had
for nurses and health systems concerned? What
other mechanisms exist to improve nurses’ pay and
working conditions?
Learning objectives:
1. Provide rationale for industrial action.
2. Discuss different strategies taken to improve
nurses’ pay and working conditions.
M20l (1 ICNEC)
Nursing Versus General Management
in Health Services
Speakers: Rúben Etcheverry (Uruguay);
Sheuan Lee (Taiwan); Paul Martin (UK)
Room: Hall 1A
Time: 16:30-17:20
Languages: English, Spanish and French
Over the years and across countries the model of
managing the nursing profession has changed.
Historically a hierarchical model of nursing
managing itself was prevalent. However this is no
longer the case and in many countries health
systems have introduced ‘Professional Managers’
who control resources and directly manage nurses
and other groups. There are mixed views on these
approaches and this session should explore the
relative advantages and disadvantages.
Learning objectives:
1. Identify the advantages and disadvantages
of having a nurse or general manager
controlling resources.
2. Consider the evidence underpinning these two
approaches management.
3. Explore the career pathway and succession
planning implications of the two approaches.
M21l (1.5 ICNECs)
Infection Control
Speakers: Rudolph Cini (Malta);
Carlo Colombo (Switzerland); Pauline Philipp
(WHO)
Room: Hall 4B
Time: 16:00-17:20
Language: English
Infection control and patient safety are important
aspects of health care delivery. Infection rates are
markers of the quality of care. Hospital stays can be
longer as a result of nosocomial infections with
clear implications for cost and quality of care.
Prevention of infections is a major concern of health
policy makers, health professionals, managers and
patients. Nurses have a key role in infection control
and in reducing antimicrobial resistance. Infection
control and prevention of hospital acquired
infections such as MRSA are important aspects of
the nursing role in patient safety and quality
management. The protection of and safety of health
professionals is also a vital component of infection
control policies.
Learning objectives:
1. Discuss current issues in infection control.
2. Describe infection control strategies.
3. Link infection control to patient and health
worker safety.
ICN NETWORK MEETINGS
N2 l (2 ICNECs)
ICN Regulation Network
Moderators: Elizabeth Owyer (Kenya);
ICN staff
Room: 22DEFG
Time: 10:00-11:50
Language: English
Across the world the regulation of the nursing
profession and other disciplines are changing. In
some cases there are countries where regulation is
either non-existent or at a very early stage of
development. In other countries, governments, the
public and the media have been critical of the
current arrangements due to high profile cases and
as a result professional regulation is coming under
increased scrutiny. Different models of regulation
exist and the means by which governments address
patient safety matters are becoming increasingly
complex and inter-related.
The session will provide an opportunity to gather
information on regulatory change from around the
world. A panel of speakers will update participants
on the key issues impacting regulation in their part
of the world. The audience will be invited to
dialogue with the panel on their experiences in
their own countries.
Learning objectives:
1. Understand key issues impacting on the
regulation of nurses and the policy responses
from around the world.
2. Consider and reflect on how nurses can are
engaging with these changes.
3. Identify ways of contributing to the work of
the network.
N3 l (2 ICNECs)
ICN Socio-Economic Welfare Network:
The Value of Nursing
Speakers: Beatriz Carvallo Suarez
(Colombia); Geetha Feringa (Botswana);
Euisook Kim (South Korea); Linda Silas
(Canada)
Room: Hall 1A
Time: 11:00-12:50
Languages: English, Spanish and French
Pay, working conditions, organisational climate and
work environment are all factors that have significant
impact on nurses’ wellbeing and performance. The
chronic underinvestment in the health sector
workplace has weakened service delivery and patient
outcomes. In an époque of critical financial
constraints, what is the business case for nursing?
How is the value of nursing reflected in nurses’ pay
and financial incentives?
Learning objectives:
1. Present the business case for nursing.
2. Identify bargaining strategies that support
improvements in nurses’ pay and working
conditions.
N4 l (2 ICNECs)
ICN Advanced Practice Nurses Network
Moderators: Petrie Roodbol (Network
Chair); ICN staff
Room: 22DEFG
Time: 13:30-15:20
Language: English
The development of the Nurse Practitioner/Advanced
Practice Nurse (NP/APN) role is gaining momentum
globally due to changes in health care systems
allocation of resources, technological advancements,
more informed consumers and the increasing
recognition that nurses contribute in various health
care models. Further, the role has evolved in
response to the health needs of underserved and
communities. This session provides an opportunity
for network members and others to learn about the
education, practice and regulatory development
from around the world, share country fact sheets
and receive updates.
Learning objectives:
1. Understand key education, practice and
regulatory development in the role of nurse
practitioners/advanced practice nurses from a
range of countries.
2. Discuss the fact-sheets and the future planning
of the NP/APN network.
3. Gain an understanding of the priorities for the
NP/ANP network working groups.
N5 l (2 ICNECs)
ICN Leadership for ChangeTM Network
Moderators: ICN staff
Room: 1A
Time: 14:30-16:20
Languages: English, Spanish and French
Since 1996 nearly 70 countries have been involved
in the ICN Leadership for ChangeTM Programme.
Nurse leaders face many similar challenges the
world over regardless of culture, geography and the
level of development of the country. There is great
value in sharing strategies and successes with
others. A network of nurse leaders within a common
framework (the LFCTM) helps fulfil part of the
mentoring and support role that is needed by
leaders. This meeting will also be an opportunity for
network members to meet and hear from the new
Director of the LFCTM.
Learning objectives:
1. Learn and ask about the LFCTM and TOT
programmes.
2. Have perspectives on the value and importance
of leadership development.
3. Network within a focus group setting whilst
providing ICN with valuable impact data.
N6 l (2 ICNECs)
ICN Telenursing Network:
Technology & E-Health
Speakers: Claudia Bartz (ICN); Amy Coenen
(ICN); Hiroko Minami (ICN)
Room: 11AB
Time: 15:30-17:20
Language: English
Throughout the world, telenursing is expanding the
nursing role and improving access to healthcare.
Telenursing activities include programme
development and implementation; patient
acceptance, triage, development of policies and
procedures; coordination with facility support teams,
information technology staff and administration;
team education and skills development; and
establishing telehealth facilities.
Learning objectives:
1. Describe the history and current use of
telenursing and e-health globally.
2. Describe the Telenursing and E-Health network.
3. Learn how to participate in the new network.

WORKSHOPS
W2l (2 ICNECs)
Writing for Professional Journals
– Spanish
Speaker: Alina Souza (Spain)
Room: 21G
Time: 10:00-11:50
Language: Spanish
The Writing for Professional Journals Workshop is
intended for new nursing authors. It is designed to
help nurses who wish to publish their research or, in
the case of the International Nursing Review, articles
on innovative practice, audits, and human-interest or
opinion pieces of international interest. This workshop
will also be held in French (W5) and English (W7).
Learning objectives:
1. Understand the main principles involved in
writing for journals.
2. Gain confidence in applying those principles to
an individual article.
3. Develop a strategy for writing and submitting a
particular manuscript.
W3l (3 ICNECs)
International Classification for Nursing
Practice Consortium (invitational)
Moderators: Claudia Bartz (ICN); Amy
Coenen (ICN)
Room: 21DEF
Time: 09:00-11:50
Language: English
Attendance at this workshop is by invitation only.
W4l (2 ICNECs)
Health and Human Rights
Moderators: Robert Simons (International
Federation of Health and Human Rights
Organisation); Miriam Wernicke
(International Rehabilitation Council on
Torture Victims)
Room: 22ABC
Time: 10:00-11:50
Language: English
Health and human rights are closely linked such that
those whose rights are violated will face challenges to
their health and well-being. Nurses and other health
professionals play an important role in integrating
human rights into in their daily activities. The work of
nurses and other health professionals is supported by
policy guidelines and regulations that strengthen their
role in raising their voice against violations of human
rights and defending the people who require or seek
care. The workshop will allow for interactive
information sharing on the role of nurses and other
health professionals in human rights and in defending
the rights of populations.
Learning objectives:
1. Discuss the relationship between health and
human rights.
2. Identify key international instruments and tools
for promoting human rights.
3. Identity the role of nurses and other health
professionals in defending human rights.
W5l (2 ICNECs)
Writing for Professional Journals
– French
Speaker: Yasmina Ouharzoune (Elsevier
Masson, France)
Room: 21G
Time: 13:30-15:20
Language: French
The Writing for Professional Journals Workshop is
intended for new nursing authors. It is designed to
help nurses who wish to publish their research or, in
the case of the International Nursing Review, articles
on innovative practice, audits, and human-interest or
opinion pieces of international interest. This workshop
will also be held in Spanish (W2) and English (W7).
Learning objectives:
1. Understand the main principles involved in
writing for journals.
2. Gain confidence in applying those principles to
an individual article.
3. Develop a strategy for writing and submitting a
particular manuscript.
W6l (2 ICNECs)
Assessing Performance of Regulators
Speaker: Anne Carrigy (Republic of Ireland)
Room: 21DEF
Time: 13:30-15:20
Language: English
Recent high profile failures within regulatory systems
have resulted in media, governmental and public
concerns about the ability of the professions to
regulate themselves. These well publicized cases
represent an extreme deviation from the norm and
consist of a small percentage of the total population
of practitioners. However, the reputation of
regulators has been tarnished and relationship of
trust that professionals enjoy damaged. As a result
what has been seen is a shift of power from the
regulator to government.
Learning objectives:
1. Outline the main drivers for the increasing
interest in the performance of regulators.
2. Identify the key stakeholders which may be
affected by the actions or inactions of a
regulatory body.
3. Identify examples of key performance measures
across the range of responsibilities of a
regulatory body.
W7l (2 ICNECs)
Writing for Professional Journals
– English
Speaker: Alison Tierney (Journal of
Advanced Nursing, UK)
Room: 22ABC
Time: 13:30-15:20
Language: English
The Writing for Professional Journals Workshop is
intended for new nursing authors. It is designed to
help nurses who wish to publish their research or, in
the case of the International Nursing Review, articles
on innovative practice, audits, and human-interest or
opinion pieces of international interest. This workshop
will also be held in Spanish (W2) and French (W5).
Learning objectives:
1. Understand the main principles involved in
writing for journals.
2. Gain confidence in applying those principles to
an individual article.
3. Develop a strategy for writing and submitting a
particular manuscript.
W8l (2 ICNECs)
Board Orientation – French
Moderator: Yves Mengal (ICN)
Room: 21G
Time: 15:30-17:20
Language: French
Election of the association board members is a
significant element for ensuring good governance,
efficiency and corporate renewal. Once the election
process is complete it is critical that newly elected
board and/or executive committee members are
appropriately orientated to their role. However,
evidence indicates the majority of new board and
executive committee members have no preparation
for their new role and this lack of preparation is
bound to reflect in the board performance as a
whole. It is therefore critical that boards establish a
system of induction/orientation for new members,
to include corporate governance, structure and
culture of the organisation and the personal
qualities they are expected to bring to the role.
Learning objectives:
1. Understand the theoretical underpinnings and
current challenges in contemporary corporate
governance.
2. Identify the critical elements of an orientation
programme for new and existing board/executive
committee members, organisational culture and
skills and qualities.
3. Develop a board orientation programme for new
and existing board members.
W9l (2 ICNECs)
Regulation of Support Workers
Moderator: Stephanie Fox Young (Australia)
Room: 21DEF
Time: 15:30-17:20
Language: English
Changes in the health care environment have resulted
in the proliferation of new categories of health
workers at all levels, including assistive or support
personnel functioning as specific helpers to nurses.
This has given the additional challenge of ensuring
that effective controls are in place so that the public
has access to safe and competent nursing care. While
there has been much debate about the need to
regulate this category of worker, there has been little
evidence of this challenge being met. As the numbers
within this category of worker are increasing around
the world, there are also calls for opportunities to be
created for them.
Learning objectives:
1. Outline the main issues in relation to the
regulation of the support worker.
2. Identify opportunities this category of worker
presents to the health care workforce.
3. Identify challenges which must be addressed if
this group is to be regulated.
4. Analyse strategies and solutions associated with
regulating support workers.

KAMIS, 2 JULI 2009
PLENARY SESSION
P3 l (1 ICNEC)
Virginia Henderson Lecture
Speaker: Edward J. Halloran (USA)
Room: Hall 5 & 6
Time: 09:00-09:50
Languages: English, Spanish and French
This keynote address was initiated in 1997, in
honour of Miss Henderson. Built on the theme of
the meeting, the lecture illustrates how Miss
Henderson’s work contributes to the theme of
Leading Change; Building Healthier Nations.
Learning objectives:
1. Increase awareness of the importance/value of
Henderson’s work.
2. Acquire an improved understanding of the
contribution nurses make to building healthier
nations.
3. Understand how Henderson’s approach can
be used in leading change and building
healthier nations.
MAIN SESSIONS
M22l (1.5 ICNECs)
Debate: Task-shifting: Solution or Problem?
Speakers: Eric Buch (South Africa); Mitchell
Clarke (Barbados); Masitsela Mhlanga
(Swaziland); Liz Wagner (Denmark)
Room: Hall 5 & 6
Time: 10:00-11:20
Languages: English, Spanish and French
Increasing attention is being focused on taskshifting
as a possible solution to the global
shortage of health personnel. How will task-shifting
ultimately affect human resources recruitment and
retention in the health sector? What will be the
impact on the quality of services provided? These
are critical questions that need urgent responses.
Learning objectives:
1. Raise awareness of the rationale behind task-shifting.
2. Discuss the pros and cons of task-shifting.
3. Determine the suitability of task-shifting as a means
to address the shortage of health human resources.
M23l (1.5 ICNECs)
Disaster Nursing Competencies
Speakers: Claudia Bartz (ICN); Donna Dorsey
(USA); Lee Ogcheol (South Korea)
Room: Hall 1A
Time: 10:00-11:20
Languages: English, Spanish and French
Disasters, natural or human made, are occurring
worldwide and causing widespread destruction and
distress. Nurses are at the forefront caring for those
affected by disasters. Identifying disaster nursing
competencies serves as the basis for creating
curricula, certifying expertise, drafting realistic job
descriptions and rewarding special skill sets.
Increasingly there is an international response to
disasters. It is urgent to have a global consensus on
disaster nursing competencies.
Learning objectives:
1. Present disaster nursing competencies.
2. Understand the link between competencies and
curricula development/ professional regulation.
3. Discuss universal disaster nursing terminology.
M24l (1.5 ICNECs)
Accreditation
Speakers: Anne Carrigy (Republic of Ireland);
Veronica Darko (Ghana); Pauline Tan
(Singapore)
Room: Hall 5 & 6
Time: 11:30-12:50
Languages: English, French and Spanish
There is an ever increasing demand for nurse
education. Irrespective of whether public or private
funds are used to deliver education funders wish to
assure themselves that they are getting value for
money and the public want to be assured that the
nurses caring for them are clinically competent.
Many countries have both educational and
professional accreditation systems.
Learning objectives:
1. Identify the approaches that can be used to
accredit nurse education.
2. Describe the role that education, the regulator,
the provider and funder of care can play.
3. Provide examples of the impact that
accreditation has had on clinical competence and
the learning environment.
M25l (1.5 ICNECs)
Migration: Intranational and
International
Speakers: Anita Alero Davies (International
Organisation for Migration); Geetha Feringa
(Botswana); Mireille Kingma (ICN)
Room: Hall 1A
Time: 11:30-12:50
Languages: English, French and Spanish
Migration is now considered one of the realities of
today’s world. Globalisation facilitates international
nurse migration which is likely to increase in the
next decade. Efforts to stop migration have been
replaced with strategies to maximize the benefits
and mitigate any negative aspects. Have we
accepted the concept that migration may result in
brain gain rather than brain drain? What is the link
between intra-national and international migration?
Learning objectives:
1. Understand evolving trends in nurse migration.
2. Discuss issues raised by return migration.
3. Evaluate the incidence and impact of brain
circulation.

M26l (1.5 ICNECs)
Continuing Competence and its
Assessment
Speakers: Marlene Smadu (Canada); Maria
Augusta Sousa (Portugal); Anthony R. Zara
(Pearson VUE)
Room: Hall 5 & 6
Time: 14.30-15:50
Languages: English, Spanish and French
With rapid changes in knowledge and changing
demographics and the emergence of new diseases
the need for nurses to maintain their competence
has never been greater. A number of high profile
cases mainly in the medical profession has raised
concerns with the public as to the competence of
practitioners. Accordingly there is considerable
interest on how competence can be assessed and
what educational approaches make the most
difference to continuing competence.
Learning objectives:
1. Identify the approaches that can be used to
assess competence.
2. Describe the role that education can play in
providing learning experiences that maintain
competence.
3. Describe the role that the practitioner and their
manager can play in ensuring continuing
competence.
M27l (2 ICNECs)
Incentives: Retention of Health
Professionals
Speakers: Dorothy G. Ngoma (Malawi);
Rebecca M. Patton (USA); Bridget Weller
(ICHRN/ICN)
Room: Hall 1A
Time: 14:30-15:50
Languages: English, French and Spanish
The growing gap between the supply of health care
professionals and the demand for their services is
recognised as a key issue for health and
development worldwide. The World Health
Organization reports a global shortage of 4.3
million health workers, including approximately 3
million health professionals. An effective health
workforce strategy addresses three core challenges
- improving recruitment, enhancing the
performance of the existing workforce, and
reducing the attrition rate of health sector workers.
Incentives can play a role in all three of these areas.
Learning objectives:
1. Understand what links incentives, motivation,
satisfaction, retention and performance.
2. Learn about examples of innovative incentive
systems in use or in development.
3. Determine the key elements of effective incentive
schemes.

M28l (1.5 ICNECs)
Dialogue between Service Education
and NNAs: Are Newly Qualified Nurses
Fit for Purpose?
Speakers: Bill Holzemer (USA); Silvina
Malvarez (WHO); Branka Rimac (Croatia)
Room: Hall 5 & 6
Time: 16:00-17:20
Languages: English, Spanish and French
Research in several countries provides consistent
evidence that newly qualified nurses often find it
difficult to meet the challenges placed upon them
as newly qualified practitioners. Clear disparities
have been demonstrated between the best practice
ideals and values that are taught and those actually
encountered in everyday practice. The three papers
presented will look at the role that education
service and NNAs can play in ensuring newly
qualified nurses have a supported transition from
their role as student to that of a fully accountable
nurse member of the care team.
Learning objectives:
1. Understand key issues related to how nursing
leadership addresses the transition for student to
licensed nurse.
2. Compare the experiences of three different
approaches to identifying and addressing the
transition.
3. Consider how the experiences and lessons
learned from these countries may be applied
within your own health system.
M29l (1.5 ICNECs)
International Classification for Nursing
Practice (ICNP)®
Speakers: Claudia Bartz (ICN); Amy Coenen
(ICN); Nicholas Hardiker (ICN); Robert Haskell
& Rosemary Kennedy (Siemens Medical);
Hiroko Minami (ICN); Franziska Perhab (Austria)
Room: Hall 1A
Time: 16:00-17:20
Languages: English, Spanish and French
ICNP® Version 1.0 was released at ICN Congress
2005. Since then, the ICNP® research, maintenance
and dissemination processes and products have
continued to grow, validate and document the
importance and applicability of a worldwide
terminology for nursing. The ICNP® lifecycle model
provides systematic predictability and sustainability
to the continued development of ICNP®. The release
of Version 2.0 in 2009 signals regular, biennial
terminology releases of ICNP®, an important step in
terminology viability for users worldwide.
Learning objectives:
1. Describe the history of ICNP® development.
2. Understand ontology and web ontology
language as applied to ICNP®.
3. Describe Version 2.0 and its fitness for use.
4. Describe ways of participating in ICNP®
development and application.
ICN NETWORK MEETINGS
N7 l (2 ICNECs)
ICN Research Network: Sharing
Experiences and Best Practices
Speakers: Carlo Colombo (Switzerland);
Peter Johnson (USA); Claire Kilpatrick (WHO);
Anne-Marie Mottaz (France); Alison Tierney
(Australia); Jean Yan (WHO)
Room: Hall 2F
Time: 10:00-11:50
Language: English
Nursing research provides opportunities for linkages
between those involved in the research process,
practising nurses, other health professionals, policy
makers and the public. With rapid advances in
knowledge and technology, nursing research serves
as a framework for organising facts and evidence
into a coherent and usable format to improve care
outcomes and cost effectiveness. A Research
network provides a vehicle for continual exchange
of knowledge and experience.
Learning objectives:
1. Share country experiences in nursing and health
research.
2. Discuss ways of optimising the work of the
Research network.
N8 l (2 ICNECs)
ICN Nursing Education Network:
New Network Launch and Key Topic
‘International Nursing Faculty’
Moderators: Virginia Adams (Network
Chair); ICN staff
Room: 22DEFG
Time: 10:00-11:50
Language: English
The title of this network session has been chosen to
reflect the network’s ambitions for the short and
medium term. In addition to focusing on how nurse
educators can inform the policy debate it is the
intention of network to identify the leadership
group for the coming two years. The launching of
this network in Durban is significant and recognises
the important role those involved in nurse
education play in all settings and at all levels.
Learning objectives:
1. Understand key issues related to the role and
contribution of those involved in nursing
education policy.
2. Understand the proposed and potential role of
the ICN Nursing Education network.
3. Identify ways of contributing to the work of the
ICN Nursing Education network.
4. Share experiences of nurse educators in different
settings around the world.
N9 l (2 ICNECs)
ICN Rural and Remote Nurses Network:
Increasing Access to Front Line Services
Moderator: Debra Cerasa & Barb Shellian
(Network Chairs); ICN staff
Room: 22DEFG
Time: 13:30-15:20
Language: English
As of 2003 more than 3 billion people or about half
of the world’s population lived in rural areas. These
population trends have significant health service
implications for the world’s rural populations, as
health systems are often not well placed to meet the
health needs of rural and remote populations. The
ICN Rural and Remote Nurses Network is very keen
to engage with the wider international nursing
community to develop the science of rural nursing in
the global context and inform policy developments
that increase access to services.
Learning objectives:
1. Understand key issues related to the role of
nurses working in rural and remote areas.
2. Share experiences of nurses working in rural and
remote settings in different countries and how
they contribute to increased access to services.
3. Identify ways of contributing to the work of the
network.
N10 l (2 ICNECs)
ICN HIV/AIDS Network: Challenges and
Opportunities in HIV Care
Speakers: Carmen Anazor (Mauritius);
Catrin Evans (UK); Nelouise Geyer (South
Africa); Nyangi Philemon Ngomu (South
Africa); Adele Webb (USA)
Room: 22DEFG
Time: 15:30-17:20
Language: English
As key health care providers nurses are challenged
to be in the forefront of HIV prevention, care,
treatment and support. Yet the current staff
shortages and lack of resources including access to
antiretrovirals, protective equipment and post
exposure prophylaxis compound the caring role. The
HIV/AIDS network can be a resource for continual
exchange of knowledge and best practices. However
the members must contribute to its functioning and
effectiveness.
Learning objectives:
1. Share country experiences in HIV and AIDS.
2. Discuss ways of optimising the work of the
HIV/AIDS network.
WORKSHOPS
W11l (2 ICNECs)
Project Reporting and Management
Speaker: Paula DeCola (Pfizer)
Room: 21G
Time: 10:00-11:50
Language: English
The goal of project management is to control for
the unexpected and unpredictable through the
application of systematic processes in order to meet
the cost, quality, and time expectations of all
invested parties. This workshop will provide
foundational knowledge so learners can effectively
put principles to work at their own organizations.
The focus of the workshop will be on the project
lifecycle, project network, resourcing,
documentation, teamwork, leadership, risk
management and effective communication.
Learning objectives:
1. Build capacity in project management and
reporting.
2. Understand how to apply principles and good
practice in project management.
W12l (2 ICNECs)
Tuberculosis Project Trainers and
Managers (invitational)
Speaker: Frederick Omiah (Kenya)
Room: 21DEF
Time: 10:00-11:50
Language: English
Attendance at this workshop is by invitation only.
W13l (2 ICNECs)
Coaching Skills to Advance Nursing
Speaker: Mary Wheeler (Canada)
Room: 22ABC
Time: 10:00-11:50
Language: English
Coaching is an interactive, interpersonal process
that supports continuing personal and professional
development through the acquisition of appropriate
skills, actions and abilities that are key to
professional practice. It is a key competency for
leaders, managers, educators, researchers and
practitioners. Coaching enables nurses to engage in
conversations and relationships with others that are
directed at enhancing professional development,
career commitment and practice.
Learning objectives:
1. Understand the relationship between coaching
and career/professional development.
2. Learn how coaching supports nurses and nursing
practice.
3. Explore key components of a coach training
programme.
W14l (1 ICNEC)
International Classification for Nursing
Practice (ICNP®): Catalogues and
Collaborative Development
Moderators: Claudia Bartz (ICN); Amy Coenen
(ICN); Nicholas Hardiker (ICN); Kay Jansen (ICN)
Room: 11AB
Time: 13:30-14:20
Language: English
Catalogues are subsets of ICNP® developed for
specialties, settings, nurse-sensitive phenomena and
health conditions. ICN is encouraging worldwide
development of catalogues for use at the point of
care. The description of the web-based tool will be
timely in that it will be implemented in early 2009.
Learning objectives:
1. Understand the purpose and development
process for ICNP® catalogues.
2. Describe the web-based collaborative
development tool.
3. Describe how the tool can be accessed and used.
4. Identify one or ways in which one can contribute
to ICNP® development.
W15l (2 ICNECs)
Board Orientation – Spanish
Moderator: Judith De Centeno (ICN)
Room: 21G
Time: 13:30-15:20
Language: Spanish
Election of the association board members is a
significant element for ensuring good governance,
efficiency and corporate renewal. Once the election
process is complete it is critical that newly elected
board and/or executive committee members are
appropriately orientated to their role. However,
evidence indicates the majority of new board and
executive committee members have no preparation
for their new role. It is therefore critical that boards
establish a system of induction/orientation for new
members, to include corporate governance, structure
and culture of the organisation and the personal
qualities they are expected to bring to the role.
Learning objectives:
1. Understand the theoretical underpinnings and
current challenges in contemporary corporate
governance.
2. Identify the critical elements of an orientation
programme for new and existing board/executive
committee members, organisational culture and
skills and qualities.
3. Develop a board orientation programme for new
and existing board members.
W16l (2 ICNECs)
Mobile Library (invitational)
Moderator: ICN staff
Room: 21DEF
Time: 13:30-15:20
Language: English
Attendance at this workshop is by invitation only.
W17l (2 ICNECs)
Handling Professional Complaints
– English
Moderator: Kathy George (UK)
Room: 22ABC
Time: 13:30-15:20
Language: English
Complaints management highlights the overlap in
responsibilities and accountabilities between the
regulator, employer and individual nurse. It is
frequently the source of questions about who, what
and when to report. In many cases, a nurse whose
conduct does not meet acceptable standards may
be managed appropriately in the workplace
through sound performance planning processes.
However, there are other instances when the matter
should be reported immediately to the regulatory
body. The dilemma exists for complaints arising in
between these two extremes.
Learning objectives:
1. Create an awareness of the challenges faced by
various stakeholders when receiving and
managing complaints about professional
conduct.
2. Identify principles for managing complaints
effectively.
3. Identify strategies to support effective
communication between various stakeholders
involved in managing complaints.
W18l (2 ICNECs)
Handling Professional Complaints
– Spanish
Speaker: Máximo González Jurado (Spain)
Room: Hall 2F
Time: 15:30-17:20
Language: Spanish
Complaints management highlights the overlap in
responsibilities and accountabilities between the
regulator, employer and individual nurse. It is
frequently the source of questions about who, what
and when to report. In many cases, a nurse whose
conduct does not meet acceptable standards may
be managed appropriately in the workplace
through sound performance planning processes.
However, there are other instances when the matter
should be reported immediately to the regulatory
body. The dilemma exists for complaints arising in
between these two extremes.
Learning objectives:
1. Create an awareness of the challenges faced by
various stakeholders when receiving and
managing complaints about professional conduct.
2. Identify principles for managing complaints
effectively.
3. Identify strategies to support effective
communication between various stakeholders
involved in managing complaints.
W19l (2 ICNECs)
Positive Practice Environments
Moderator: Francis Supparayen (ICN)
Room: 21G
Time: 15:30-17:20
Language: English
Today’s health care systems are frequently
challenged by poor quality workplaces. Such
environments directly affect the recruitment and
retention potential of health facilities and contribute
to imbalances in labour supply. Heavy workloads,
lack of professional autonomy, long working hours,
unsafe workplaces and unfair pay are just some of
the numerous factors threatening the quality of
health professionals’ work life, productivity, practice
and performance.Workplace factors that support
excellence and decent work have been identified
and documented. Positive practice environments are
key to attracting and retaining staff, improving
patient outcomes and increasing health systems’
efficiency.
Learning objectives:
1. Understand the importance of PPE and the core
elements of a good work environment.
2. Identify workplace priorities and effective
strategies.
3. Learn how to get involved in the PPE Campaign.
W20l (2 ICNECs)
Advocacy – Policy Development
Speakers: Paula Donovan (AIDS-Free World);
Judith A. Oulton (Canada)
Room: 21DEF
Time: 15:30-17:20
Language: English
Capacity to impact and shape policy at the
workplace and at the government/societal level is
key in ensuring the universal access to quality, costeffective
health care. It is a critical activity for nurses
in leading nations to better health. This workshop
will review strategies and tools in defining needed
new /revised policy initiatives and designing and
implementing effective advocacy in support of this
work. Led by two internationally experienced and
successful advocates and policy shapers this session
aims to tool you up for impact and outcomes.
Learning objectives:
1. Better understand the strategic dynamics of
advocacy and policy shaping.
2. Critically reflect on how and when to implement
advocacy campaigns.
3. Acquire/sharpen advocacy skills.
W21l (2 ICNECs)
Board Orientation – English
Moderator: Franz Wagner (ICN)
Room: 22ABC
Time: 15:30-17:20
Language: English
Election of the association board members is a
significant element for ensuring good governance,
efficiency and corporate renewal. Once the election
process is complete it is critical that newly elected
board and/or executive committee members are
appropriately orientated to their role. However,
evidence indicates the majority of new board and
executive committee members have no preparation
for their new role. It is therefore critical that boards
establish a system of induction/orientation for new
members, to include corporate governance, structure
and culture of the organisation and the personal
qualities they are expected to bring to the role.
Learning objectives:
1. Understand the theoretical underpinnings and
current challenges in contemporary corporate
governance.
2. Identify the critical elements of an orientation
programme for new and existing board/executive
members, organisational culture and skills and
qualities.
3. Develop a board orientation programme for new
and existing board members.

JUMAT, 3 JULI 2009
PLENARY SESSION
P4 l (1 ICNEC)
Globalisation and Financing
Health Systems
Speaker: Diane McIntyre (South Africa)
Room: Hall 5 & 6
Time: 09:00-09:50
Languages: English, Spanish and French
Globalisation is a dynamic process implicating
governments, systems and citizens worldwide.
Human societies have been approaching each other
over centuries but the pace has recently increased
dramatically. The interdependence is greater than
ever. In a rapidly globalizing world, continuing
attention needs to be paid to health sector
financing systems and commitments made by
governments to national and global communities.
Health services, health care workers and patients
worldwide are affected. How can globalisation
support excellence in care and decent work?
Learning objectives:
1. Understand the process of globalization – its
threats and its opportunities.
2. Discuss various health financing systems.
3. Determine the impact on governments, health
services, health care workers and patients.
4. Promote strategies that will support quality care
and decent work.
P5 l (1 ICNEC)
Motivational Plenary
Speaker: Stella Anyangwe (WHO)
Room: Hall 5 & 6
Time: 14:30-15:20
Languages: English, Spanish and French
MAIN SESSIONS
M30l (1.5 ICNECs)
Positive Practice Environments
Speakers: Patrick Suleiman Bateganya
(Uganda); Otmar Kloiber (World Medical
Association); Susan Steiman (South Africa)
Room: Hall 5 & 6
Time: 10:00-11:20
Languages: English, Spanish and French
Today poor quality workplaces are a current feature
of many health systems around the world. Such
environments weaken an employer’s ability to meet
the organisations’ performance targets and are
strong push factors encouraging migration.
Unrealistic work loads, poorly equipped facilities,
unsafe working conditions and low salaries are
among the many factors affecting the work life,
performance and socio-economic welfare of many
health care workers. Positive Practice Environments
strengthen the performance and cost effectiveness
of the health workforce while improving patient
outcomes and workers’ wellbein
Learning objectives:
1. Have an overview of the present practice
environment in our health settings.
2. Create an awareness of the negative and positive
impacts of work environments.
3. Advocate for strategies that will promote Positive
Practice Environments.
M31l (1.5 ICNECs)
Tuberculosis
Speakers: Gerry Elsdon (South Africa); Tania
Isabel Gil Monteiro (Portugal); Nona Rachel
Mira (Philippines)
Room: Hall 1A
Time: 10:00-11:20
Languages: English, Spanish and French
TB is one of the three main diseases of poverty
which have been highlighted in the UN Millennium
Development Goals. There are now a greater
number of cases of TB in the world than ever before
in spite of increased efforts to control the disease.
The increase in levels of multi-drug resistant TB and
the emergence of extensively drug resistant TB are
of renewed concern especially in the face of the
continued alliance between TB and HIV. With
increased foreign travel and migration this is no
longer confined to although it is at its most serious
in the developing world.
Learning objectives:
1. Understand current TB situation and challenges
posed by resistant disease.
2. Discuss potential for nurses to address the
challenges in their local environment.
3. Describe best practice with regard to patient care
and safe management of the disease.
M32l (1.5 ICNECs)
Error Management and Patient Safety
Speakers: Anne-Karine Hjortnaes and Marit
Solhaug (Norway); Elba Olivera (Bolivia)
Room: Hall 5 & 6
Time: 11:30-12:50
Languages: English, French and Spanish
Whilst a basic tenet of all professionals involved in
care is that we do no harm, errors do occur, and as
a result complications resulting in prolongation of
treatment or even death can result. Systematic
approaches can be taken to address some of the
commonly recognised problems and risks that are
part and parcel of health care delivery.
Learning objectives:
1. Identify sources of errors and iatrogenic risk
to patients.
2. Consider approaches that can be used to
address error and iatrogenic effects of health
care delivery.
3. Critically reflect on the experiences of the
presenters and how such approaches might
apply to your setting.
M33l (1.5 ICNECs)
Strengthening National Nurses
Associations
Speakers: Peter Carter (UK); Janet Obuni
(Uganda); Prescola Rolle (Bahamas)
Room: Hall 1A
Time: 11:30-12:50
Languages: English, French and Spanish
There is significant variation across countries in
relation to the size (percentage of nurses in
membership as a proportion of those qualified),
participation (those that are actively engaged in the
activities of the association), functions (whether
encompassing one or more of the ICN pillars -
regulation, professional development and socioeconomic
welfare of the members) and influence
(the degree to which the organisation is part of
policy making and shaping processes).
Learning objectives:
1. Identify how NNAs can assess their current
performance.
2. Consider approaches that can be used to
address: membership growth, governance
processes, policy influence and member
engagement.
3. Critically reflect on how goals can be set and
progress assessed against priority areas for
development.
ICN NETWORK MEETING
N11 l (2 ICNECs)
ICN Disaster Response Network
Moderators: Eric Chan (Hong Kong); Anita
Alero Davies (IOM); Donna Dorsey (USA)
Room: 22DEFG
Time: 10:00-11:50
Language: English
Disaster preparedness is critical to the delivery of
effective responses to the short, medium, and longterm
health needs of a disaster-stricken population
and critical for sustainable and continued
development. Nurses with their technical skills and
knowledge can assist in disaster preparedness
programmes, as well as during disasters. The second
meeting of this network will provide the
opportunity to raise awareness of disaster-relief
issues to encourage healthy professional responses
to emergency situations.
Learning objectives:
1. Present an overview of disaster response issues.
2. Appreciate the development and implementation
of disaster nursing competencies.
3. Look at the obstacles and facilitators of nurses
responding to disaster victims’ needs.
4. Strategic planning for the Network’s future
activities.